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May 15, 2024

Today we are happy to announce three notable items that will impact your utility bill as we continue transitioning from our old 1999 billing system to Util360:

  1. Your billing date should be back to normal, and you can expect it on the date you used to receive it.
  2. Your Util360 portal account balances should now match the amount due and payment on your bill.
  3. Auto-pay and paperless billing are now available in your Util360 portal. Even if you previously signed up for auto-pay, you must re-enroll. Need help? Visit If you sign up for paperless billing, a bill for your next billing cycle after May 15 will be sent to the email on file. However, you may still receive a paper bill in the mail through the end of June.

We appreciate your continued patience and we will continue to send updates every two weeks.

If you have any questions about your balance or account number:

Call 541-917-7547. Please be aware that call volumes are high during business hours, but if you leave a voicemail anytime, a staff member will answer your call in the order we received it.

Email This email address is being protected from spambots. You need JavaScript enabled to view it..Please include your account number or service address. We do not take payment over email, so please do not include credit card information.

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