A City of Albany representative will contact you via phone or email to finish setting up your account and confirm the service start date. You can establish service as soon as one business day after we receive all documents and ID information.
An activation fee of $20.00 will appear on your first billing statement. Completing and submitting this form does not guarantee services nor should it be considered confirmation that an account has been established.
The City of Albany manages the water, sewer, and stormwater utilities in the City of Albany. Rates are set through resolution by the Albany City Council. Low-income assistance is available to all qualifying low-income residential customers.
City Directory: 541-917-7500
Police Non-Emergency: 541-917-7680
Public Works Operations: 541-917-7600
TTY: 711
Albany City Hall
333 Broadalbin St SW
Albany, OR 97321
City Hall is open Monday-Friday, 8 am-5 pm, except on City-recognized holidays. Individual service counter hours vary and are listed near the top of each page in the "Contact" box.
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